How to be a great employee! Why does this even matter? Because we have to be the best in whatever we do. No excuses or exceptions! This...
Horrible bosses. Nobody likes them. They make the office a place to dread, reduce staff productivity and generally make everyone’s lives miserable. However horrible bosses are...
We all know ‘He who fails to plan, plans to fail’. This might sound simple, but it can make a great difference in the life of...
Payment is big. Online payment needs disruption. These two statements can provide a backdrop to efficient retailing in the next few years. Nigerian banks have struggled...
Have you ever wondered why it seems you’re always losing your best employees? Of course change is constant. And it’s safe to assume that someday eventually...
Does Supply chain sound boring? What if I told you that this is one of the areas in business that is often neglected, but can prove...
One fundamental characteristic of successful businesses is that they know their customers. Actually they don’t just know their customers, they have based the success of their...
Most people detest bad customer service. As for me, I hate it. And if you’ve follow my regular column right here on BellaNaija, you will notice...
Employee training is one of the surest ways to achieve a better and improved performance from your employees if you are a small business owner. I...
We have all been there, you ask a customer assistant the location of a product and you are told ‘it’s over there’. You start wondering ‘where...
Get the basics right. Sometimes this is all that matters. Not just in life, but in running your small business. As someone who writes regularly on issues...
Fact: Nigeria is a country filled with small business owners. From the 9 to 5 guy with a side business, to the lady who shunned the...
2016 is already upon us and it feels like the calendar is already doing a sprint! You may have had some personal New Year resolutions like exercising...
It goes without saying that we have all experienced terrible even nightmare customer service. However we all know that, excellent customer service is the key element...
How do you hire and keep the best employees? This was the big question from my last article, Small Business, Here Are Trends To Watch Out...
It’s great to be in 2016! As small business owners, a New Year signifies new beginnings. Notwithstanding the current uncertainty of oil price ($35 per barrel),...
This is for the ‘newbie‘. It’s great that you’ve decided to take the brave decision and start the ‘business’ you’ve always dreamt about. Now what next? It...
I know there are still quite a few days left in 2015. However, we need to start planning ahead for 2016! As the African proverb goes,...
“We need to look into how to reach the core market woman in Isale Eko ,the vegetable farmer in Birnin-Kebbi, the trader in Asaba and other...
It’s tough for small business owners. We all know that small business owners in Nigeria face some hard but common challenges. These are well documented and...
Recent Comments