There's one thing people underestimate: gathering accurate data about one’s self.
We admire top performers in various industries and their numerous achievements make them seem super cool. You can become a top performer in your industry when...
According to the 80/20 rule, 20% of process defects will result in an 80% quality loss in your business. Simply put, the principle is telling us...
If you have a great product or service and no one knows about it, your business is as good as none.
How many payment options do you have in your business? Would you choose online invoicing over paper invoicing?
Ensure you respond to emails, messages, inquiries or complaints promptly and be easy to contact. Put simply: reliability and excellent customer service can turn customers into...
Growing up in Paris, I remember a conversation that happened between JP and I, an old-time friend that owns one of the most prestigious restaurants in...
I like travelling because I consider the long flights an opportunity to have my own personal retreat and I spent some time on a recent trip...
When I speak to business owners, I always like to find out why they chose the business they are doing and what makes them different from...
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