GIG Mobility (GIGM), a technologically powered transport platform committed to moving people freely and easily across Africa, has launched in Ghana. The company commenced operations over 20 years ago in Nigeria and has consistently revolutionized the transport sector through technology.
Vuakpor Muoghereh, GIG Mobility Chief Operating Officer, in her welcome remarks at the launch, pointed out that the needs of customers when it comes to transportation formed the bedrock of all innovative features deployed by the company.
She noted riding on pillars of service, comfort, and safety, GIGM continues to invest in the digitization of transportation with the sole aim of enhancing the customer experience.
Muoghereh explained that the expansion into Ghana was in line with the company’s agenda to provide great customer experience for commuters across Africa.
Reeling out the company services, the official said: “We are launching our Ghana operations with two terminals in the cities of Accra and Kumasi where we will run the Accra/Kumasi route as well as the Accra/Nigeria route. We plan to cut across major regions in Ghana in the shortest possible time.
“As a forward-thinking company, GIGM has launched several technology-driven tools to redefine transportation, including its booking app available on Google play store and iOS for Apple users and its locally developed enterprise partner model which allows interested investors to operate in the transport industry through the GIGM enterprise partner model.
“Booking tickets on the GIGM app is easy and can be done in less than 5 minutes from the comfort zone of the user. The user simply needs to download the GIGM app on the Google play store and the app store for iOS (Apple) users and sign up and commence use by filling up the itinerary for travel.
“Using the GIGM pick up service is a lot more convenient and faster option for travel. It cuts out the hassles one might experience commuting to the terminal before departure. The pick-up service can be requested via the app.
“A user only needs to simply indicate destination under the pick-me-up button on the mobile app and the nearest pickup points are displayed for selection. At the assigned time the Captain arrives pick-point, checks in a guest into the vehicle and commences the journey.
“We have an application for Captains (Drivers) the first of its kind in the intercity space in West Africa, which powers the Captains to render great customer service to Guests (Customers) onboard vehicles. The Captains use this app to fulfill pick-up service, manage their daily work responsibilities within the company and also use the same for monthly salaries
“Just like the e-hailing taxi companies for intra-city transport service, GIGM is changing the way intercity transport service is done in Ghana with the introduction of their mobile app for ticket booking, vehicle hire and pick up service.
“This introduces a more convenient way to travel as opposed to the conventional “wait and fill model for interstate travel. When it comes to mobility in Africa, no one understands it more than we do.
“As we launch, GIGM is offering Ghanaians a fantastic price point of 30 GHC for rides to or fro Accra/Kumasi. We remain committed to providing the amazing people of Ghana, the best travel experience.”
GIGM is the first company in Ghana to power intercity/state/region transportation with the use of end-to-end technology solutions and the first transport platform in Ghana to engage in intercity operations.
Chidi Ajaere, executive chairman of the GIG Group, stated that the company is undergoing complete restructuring and strategically repositioning for global opportunities but is at the same time, very mindful of the need to learn from its local experiences in Nigeria and elsewhere.
“GIG mobility is committed to moving people freely and easily. We believe in the digitalization of transportation and are very deliberate in our approach. We want to change the way transport is done in Africa with a key focus on the interstate/city space, one country at a time. Ghana has a rich market that is yet to be fully explored. Road transportation accounts for over 90 percent of the passenger traffic in the country.
Download the GIGM app here