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Here’s How We Can Make the Transcript-Collection Process Easier for Graduates



One of the most tedious and horrendous experiences of many Nigerian graduates is getting their transcripts from the universities (federal and state-owned universities, especially) they graduated from. From the frustrating procedures involved to the many palms graduates have claimed they had to grease, to the long period of time they had to wait, and the hostile workers they had to meet, getting one’s transcript from a public university is like going through the needle’s eye.

Many graduates have lost life-changing opportunities, scholarships, and jobs because the universities refused to either process their transcripts, failed to process it in time, or sent the wrong documents.

Many graduates have had to wait for 6 months or more just to get their transcripts. In a bid to process their transcripts faster, some have been duped in the process. Some have also lost their lives.

Recently, Ayobami shared how his cousin who traveled to Abuja to get her transcript was found dead in a gutter.

Having to be physically present in your (former) university to get your transcript is a reflection of the many things that are still backward in our educational system, unnecessarily exacting, and inimical to many citizens. We are in 2021 and if we are being frank, the hassle people go through to get their transcripts from Nigerian universities is absolutely unnecessary and avoidable. We don’t always have to struggle and suffer to get the littlest of things.

This is also reflective of our inability to grow with time, innovate and fully incorporate technology into our educational system. In a world where technology is being used to ease all processes, there is no need to be physically present to get one’s transcript. People should be able to register for it online, make payments with their credit cards, and have their transcripts sent to them or to the school they are applying to.

We also live in very insecure times; our roads are riddled with kidnappers and bandits, and people are being murdered on a daily basis. Have these universities considered, for once, that it is very unsafe to ask someone to travel from one state to another just to get their transcript?

This problem has been persistent for long and for many years, Nigerian graduates have complained about their inability to get their transcripts, so why have these processes not been reviewed and changed? How can we bring an end to this?

What Can We Do About It?

To start with, digitalise all procedures. You see those hefty files we see splattered all over the secretary to the dean or HOD’s desk? They are so not necessary. So many times, students’ files have gone missing and the student has been left to deal with the aftermath – which could be rewriting an examination, having an extra year or years, or being forced to leave school – depending on the kind of file that got missing. This would not happen if we made all academic processes digital.

Let’s start from the registration processes; there is no need to start running after the dean of student affairs for days just to sign a course form or have to queue under the sun for hours to buy a library card. Let all procedures be digitalised. Let the students buy their forms online, do their registration online, select their courses online, apply for extra-curriculum activities online. The only time they get to meet the dean or HOD for anything should be when it is extremely important and necessary.

This way, you not only reduce the workload on the non-academic staff so that they will stop pouring their frustrations on the students, but you will also have a digital database of all students – past and present – and their activities. When, in future, you need to pull up a student’s academic record, it will be made possible with a click of the mouse. An already-tired worker shouldn’t have to look through piles of dusty files that have turned brown over the years, and are already tearing at the edges for a student’s record – it is unfair to both the student and the worker. See, we don’t have to complicate issues so people can know we are working; technology is here to make life easier for us, let’s harness it.

Universities should also give students their transcripts as they leave school. This will be made possible if all procedures have been digitalised over time. Students who are interested should be able to apply for their transcripts in their final year and get it as they graduate. This will save graduates the stress of applying for their transcripts years later.

The Ministry of Education and the NUC should also make it mandatory for every university (especially in the public sector) to have a functional online portal where students can apply for their transcript, make payments, and get it within 14 working days. Many online transcript-collection services are not functional and people have complained that they did not receive their transcripts months after applying and making payments, and they have had to go to their schools to process it themselves. Getting a functional portal for this is not rocket science.

In doing all this, we also have to fight corruption. For many schools and staff, transcript-collection is a money-making venture for them. Some people pay as high as 100k – which is not the official fee – just to collect their transcript in time; you will have to pay the secretary in this office and then pay another secretary in that office. Failure to pay and you will continue to perambulate the school premises for months while your transcript snoozes gently in a particular office.

Many Nigerian youths are already stunted by a system that has refused to innovate itself, we can’t let this continue for long. In making life difficult for our graduates, we are in turn stunting the growth of the country. Unhappy youths cannot pour back into the nation.



Photo by Martin Kirigua from Pexels


  1. Uche

    May 26, 2021 at 8:27 am

    This is actually what I am facing now, I applied for my transcript, paid 23,000 naira since April 2021 and up till now, no response. They are even telling me that it cannot be found. I actually went to the school myself but I think the staff there are just expecting me to bribe them first before they can do their work. This is so frustrating I swear.

  2. specs

    May 26, 2021 at 11:30 am

    this issue goes way beyond the transcript issue. The system is the real issue here..this country needs to realize that keeping an efficient and transparent record system will go a long way for us. If a school has an efficient record database you can log in anywhere in this universe, pay the fees and print your result or transcript without needing to meet anybody

  3. fzmovies

    May 26, 2021 at 2:06 pm

    two great talents in music industry

  4. Ola

    May 26, 2021 at 3:49 pm

    Sorry my people but Nigeria is a disaster. When I moved to the states after completing my 3rd year in OAU, I tried to get my transcript to no avail. I just had to start afresh here.

  5. Chi

    May 27, 2021 at 9:36 am

    How can you get your transcript for a 3rd year abandoned course when you didn’t graduate? besides you didn’t process it before leaving. Please stop talking nonsense. Nigeria is not a disaster. You are the disaster.

  6. Harry White

    June 18, 2021 at 4:03 am

    May God continue to help us in all we do

  7. Glory

    July 13, 2021 at 9:17 pm

    Imagine my school telling me that they can’t send an unofficial transcript (student copy) because they only send official transcript which can only be sent to institutional boards and, applying to most schools in U.K requires one to upload a copy of his/ her transcript.

  8. Xampop

    October 5, 2021 at 2:26 pm

    this transcript issue is getting out of hand, similar thing happened to my friend its really frustrating.

  9. John

    October 14, 2021 at 1:07 am

    This transcript issue is a total mess. God dey ooo

  10. Xander

    October 14, 2021 at 2:26 am

    Getting transcript shouldn’t be an issue in this day and age. It’s very embarrassing and schools should step up their game.

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