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Get Certified at the Customer Service Skills Training by WAACSP | October 3rd – November 15th



The 2nd diet and last for 2019 of the customer service skills training organized by leading HR/training firm, Employme Nigeria E-Learning and customer service training institute Customer Service Nigeria will take place at six (6) centres in five (5) states of the federation.

The programme leading to the award of Basic Certificate in Customer Service Skill will see successful participants recognized as certified Customer Service Professionals (CSP) by the West African Association of Customer Service Professional (WAACSP). Two additional cities are added from the three (3) that hosted the 1st Diet in April-May 2019. Ibadan and Owerri will join Lagos (2 centres), Abuja and Port-Harcourt for the program.

Participation is open to career persons in Secretariat, Administration, Front Office Desk, Personnel Management, Customer Relations, Client Management, Call Centre Reps etc; also jobseekers and undergraduates looking to start and earn certification as certified customer service professionals.

Date: October 3rd – November, 15th, 2019

The theme for this diet is #BeAhead; Customer service professionals are groomed to know, understand and ‘Be Ahead’ in all situations. Participants from both diets for 2019 will be inducted by the West African regional body at the inauguration of its Nigeria team in Lagos by the 1st quarter of 2020.

Programme fee: N25,000

The fee covers access to the school portal, workbook, All 5 modules, tea break for all 3 days of the programme, and certificate.

For Participation,  click here

For Enquiries, Contact:

EmployMe Nigeria
[email protected]

Follow the #BeAhead and #CSS2019 discussion on social media: Twitter, Facebook, & Instagram.

Other upcoming trainings by EmployMe Nigeria are: Microsoft & Accounting Application training (MAAT)

Read details here


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  1. Lois Njoku

    September 26, 2019 at 1:06 pm


    I would have really loved to be part of the CSP for October but I have a very tight schedule, is there an online package or can online be considered in future for those that might not be opportune to attend

    thank you.

  2. peace bob

    April 24, 2020 at 4:09 pm

    please i will like to take the course very effective, i want a directions on how to get started.

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