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Nationwide Customer Service Skills Training & Certification with a View to Recruitment holds April – May 2019



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The 1st edition for 2019 of Customer Service Skills training and certification of customer service persons and professionals comes up between April and May 2019. This year’s edition comes with career-changing features and value to participants.

  1.  This year’s edition will take place across three major cities of the country with a view to interested participants across the six geopolitical regions of the country accessing the program.
  2. Participants from this year’s edition on successful completion of the training will be inducted into the West Africa Association of Customer Service Professionals (WAACPS) an umbrella body of customer service professionals in the sub-region.
  3. This edition comes with a view to recruitment as telecoms are establishing customer/call centers across the regions as against setting up centers in Lagos or only the southwest region.

The training details are:
Lekki, Lagos: Thursday, April 25th – Saturday, April 27th, 2019.
Ikeja, Lagos: Thursday, May 2nd – Saturday, May 4th, 2019.
Abuja, FCT: Thursday, May 9th – Saturday, May 11th 2019.
Port Harcourt, Rivers: Thursday, May 16th – Saturday, May 18th, 2019. 

The program organized by EmployMe Nigeria, Customer Service Nigeria and Even Plus Concept Ltd will have recruiting and consulting firms accessing.

Certification and membership of West Africa Association of Customer Service Professionals (WAACSP) offer successful participants a career-changing outlook in the industry as membership of WAACSP offers amongst others listing on the professional page of a site with the highest recruitment rate of customer service professionals in 2018.

Click here to view professional members listed
Fee: N20,000

Program modules, outline, fees payment, and other details click HERE.
Follow customer service Nigeria on Instagram: @customerservice_nigeria

Other upcoming programmes by EmployMe Nigeria:

  1. Human Resource Management Training (April 27, May 4 & 11) Read details HERE  
  2. Sports Broadcasting Training with Deji Omotoyinbo (June 16, 23 & 30) Read details HERE  

For further inquiries contact:


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  1. Ogdiva

    March 27, 2019 at 10:55 am

    How real is this? Is there a deadline to payment?

    • Prisca

      April 18, 2019 at 1:49 pm

      Who can register and get trained?

  2. kalafere faith moses

    April 1, 2019 at 4:25 pm

    I am interested

    • Temidayo Adesoye

      April 24, 2019 at 6:04 pm

      Please i could not access information on the Human Resources Management training. Kindly help, thank you so much.

  3. Marvellous Chinaeleta Eneremadu

    April 1, 2019 at 5:26 pm

    Is it for all field? Any deadline for payment cause I am interested

  4. Victor Ovie

    April 21, 2019 at 1:00 pm

    I just saw this post today and I would like to know if I can still make payment.

  5. Ruth Eba

    April 22, 2019 at 9:55 pm

    I have been your sincere follower. I am interested!!!!

  6. Nic

    May 6, 2019 at 9:45 am

    I have sent a mail regarding details for the HR management training, as its not opening on the portal. And no reply till date.. Please is it still open?

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