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Watch “How Uber is changing life in Nigeria” on CNN’s Passion to Portfolio



Few things affect life in Lagos like traffic — but Ebi Atawodi, Uber‘s General Manager in Nigeria, thinks the app is making a difference.


  1. @edDREAMZ

    June 20, 2016 at 2:36 pm

    I die well if i believe this news shah…

  2. nwa nna

    June 20, 2016 at 2:47 pm

    Very nice! I’ve used Uber in other parts of the world, but I’ll be curious to use it in lagos.

  3. Mz Socially Awkward....

    June 20, 2016 at 2:52 pm

    Every time I hear this “Lahgoas” as the pronunciation of Lagos, ehhnnn ?? From news pieces like this, to movies like “Captain America – Civil War”. Biko, who can we petition abourrt?

    Meanwhile, I’m probably living in one of the few cities of the world without uber… Word on the street is that our mafia-like taxi companies have been blocking uber’s arrival by any means possible. And those bloody taxis are so flipping expensive that they know exactly what’ll happen when we can finally turn to alternatives… ?

    Is there uber in Port Harcourt?

    • Mz Socially Awkward....

      June 20, 2016 at 2:52 pm


    • o

      June 20, 2016 at 3:16 pm

      But I’m sure the taxis in your city pay a lot to be licenced. And I’m not sure about the arrangements for Uber but I remember the serious riots it caused last year in Paris. The taxi drivers pay so much to get the licence and then Uber will just be taking all their customers. How are they to recoup their money or even make profit? I’m interested in knowing how the cities that allow Uber run, handled that aspect.

      If you have an idea, please educate me. Thanks

    • Mz Socially Awkward...

      June 20, 2016 at 3:31 pm

      That’s a good point, actually as I haven’t considered the cost of licenses… but if uber cabs also have to be licensed (and I’m supposing that they must be, in some sort of way), how do they get away with being so much cheaper than normal city cabs? And shouldn’t town/city councils and local govt authorities reduce the licensing costs if that’s what’s aggressively driving customers away from traditional taxi drivers?

      Don’t have any ideas myself but will be interested to read any replies you get to your question.

    • Amaa

      June 20, 2016 at 8:17 pm

      Hello MSA,
      Uber isn’t licenced as taxi drivers and do not provide the kind of security that Taxis provide Anyone can register on the platform to be a driver minimal security check is done and in a country like naija where you don’t have a data base for pedophiles sex offenders and criminals you get my drift ? . With registered taxi’s you get some level of security because their members are closely monitored and their unions strong. if you find a good taxi driver they are usually on speed dial if you need them some even have pos and pick you up from the airport(red cab). from Paris to Canada(Canada tried to reing them in with recent regulation and some provinces kicked them out) Uber has been in the news for exploitation and refusing to take responsibility for drivers committing criminal offences. They do not want liability hence the loose regulation.
      I will urge every lagosian to be super careful when using a ride sharing service like Uber

    • Mz Socially Awkward...

      June 21, 2016 at 1:26 pm

      Thanks for setting me straight on that misconception about licensing, Ama. 🙂

    • Damilola

      June 20, 2016 at 9:39 pm

      It will be interesting to see uber service in cities like Lagos and Port Harcourt. I will love to hear from Nigerians who have used uber and how do they find it? Is a new job market that can thrive in Nigeria?
      Uber vs Taxi competition is also a big problem here too particularly in metro system places New York, Boston etc. It’s the survival of the fittest.
      Uber from my observation
      • Cheaper(you can pick up as many customers not at once but do as many rounds, travel as far as you want, and still not pay the high price of a taxi. The price is the main selling point. It reminds me of walmart vs Target. Ok, maybe not.
      • It gives a sense of autonomy
      • Lack of security and safety. No background check. The fact that it’s not registered with any company. The concern is, if there’s any type of misconduct, sexual assault who do you hold responsible? Who do you report to?
      I make sure I take picture of their car plate. Ask for name, and do some small chat. Sometimes, I’m just blunt. I hope you are a safe driver and will arrive at my destination safely.
      Well, they are working on this part.

      Taxis are in a designated area, and seem more reliable. If anything happens, there’s an external authority to report.

    • Wanderlust _Trekeffect

      June 21, 2016 at 7:52 am

      Erm when you request for Uber it usually gives you the name, number, and car plate number for the driver so that you can confirm once he arrives. That’s standard uber app procedure, how do you request for yours?

    • MC

      June 21, 2016 at 8:10 am

      And it also provides you with a picture of the driver

    • damilola

      June 21, 2016 at 2:17 pm

      @wanderlust and MC. You both are right.

      I spoke from if someone called uber for you on their own account which has been more of my experience. Since, I don’t have the detailed info, I take picture instead.

  4. good girl

    June 20, 2016 at 3:24 pm

    i hope ms atawodi also read the recent account of lady who was thoroughly insulted by an uber driver named sorochi who came to pick her up from somewhere in ikoyi

  5. Baba

    June 20, 2016 at 3:36 pm

    I used Uber in Nigeria in may…I was quite surprised how efficient it was…same as obtainable anywhere in the world.
    Please why is this service not available in Abuja,being a more organised city.

    • Mr. Egghead

      June 20, 2016 at 3:57 pm

      It is in Abuja. Just got in

  6. Word

    June 20, 2016 at 3:49 pm

    I used uber about 5 times in Lagos, it was very effective, clean cars. With air condition and charger in car even aux cord. I was like wow same service. Awesome and the car were always almost new. Google maps also works very well in Nigeria, I used it to move around in my own family’s vehicle


    June 20, 2016 at 4:06 pm

    UBER IS TERRIBLE IN LAGOS… Ms.Ebi Atawodi the ”BIG HEADED” GM whose Ego is as big as the statute of liberty.earlier this month at their office at TURNBULL road Ikoyi,she worked me out of her offfice and called me INSANE AND STUPID beacuse i simply ask her if she is Ebi.she ask who am i to call her by her first name.this happened in the presence of the security man and other guest who were shocked of her outburst.EBI, …i leave you to God and karma.

    • nwa nna

      June 20, 2016 at 4:27 pm

      Damn! Just simply because you asked her if she was Ebi? Hmm, interesting

    • tattle tales

      June 20, 2016 at 4:53 pm

      your story doesn’t add up. You walked into her office and asked if she was Ebi. Wait, she is the GM of Uber, so you would have had to go through a secretary or a PA at least to get to her office, or one of her subordinates. So how come you entered her office and then asked if she was Ebi? No sign on the door, no name tag on the desk, Your story is one kind. No i don’t know Ebi neither am I Ebi. Someone at her level will even be too busy to be responding to comments at this time of the day. Let me too sef go and find work to do

    • nwa nna

      June 20, 2016 at 8:18 pm

      @tattle tales- I am sorry, but what does “someone at her level” mean? That she’s above being approached directly because she’s a demi god? Trust me, I have met and engaged some top management personnel & C-Level executives abroad and while they may not have time for small talk as you stated they’re still courteous because it is good business etiquette.
      FYI. I am not taking sides, I am only alluding that if Ebi acted in that manner then it is very wrong & inexcusable. If that was me, I would definitely be reaching out to Google via social media as the parent company of UBER because I don’t believe this is their corporate culture!!

    • LIAR

      June 21, 2016 at 2:21 am

      Uber is a start up, they ALL call each other by their first names. As a techie, that discredited your story.

  8. Wanderlust _Trekeffect

    June 20, 2016 at 4:46 pm

    Uber lover till eternity!!! I use it everywhere and anytime, especially when visiting other countries and arriving in the wee hours of the morning, or going places I’ve never been since getting lost is an inbred gift of mine. As long as I can get a connection to request for uber that’s what I’m using and never did they ever fail me. Surprisingly I find their prices a lot more convenient than the standard taxi service.


    June 20, 2016 at 5:04 pm

    @nwanna.. Everyone around were totally surprised.All this happened at the reception before people while she was on the stirs shouting on top of her voice..i kept my cool,shamefully ran to my driver parked outside their gate and left for my office. if it were to be the reverse,woman will be shouting ABUSE on social media. …I thank God i didn’t go there with my wife neither did i tell her cos it would have been a different i said earlier, i leave her to God and Karma .


    June 20, 2016 at 5:38 pm

    @nwanna…surprisingly so..oo!!.All these happened before people at the reception room down stirs while she was on the stirs shouting on top of her voice.I thank God my wife was not there neither did i tell her.i just kept my cool, shamefully worked to the gate while my driver was outside wondering the ghost that i saw inside the UBER office that rendered me deaf and dumb all though our journey back to my office at the mainland…like i said earllier,i leave her to God and Karma to judge for the unnecessary verbal abuse and disgrace on my person.

    • Taiwo

      June 21, 2016 at 12:29 am

      “worked” out the stairs? lol shameless man, lucky your wife did not see you trying to put down a hard working woman with your disgusting lies.

  11. Aderonke

    June 20, 2016 at 5:52 pm

    I am a regular user of UBER and so far I can rate them “good” due to few negative feedbacks from two drivers. Some of the drivers are very polite, decent, courteous and amiable, while a few that I have encountered were just aloo, proud and not courteous.
    However, whenever we are required to give their ratings, I do so immediately so that the “bad eggs” won’t stop income for the “good eggs”.
    In general the fare too has being fair enough. They calculate by distance not time, i think they put into consideration the “traffic wahala” in Lagos.
    To use UBER, you have to download the application on your phone and register with your account details. Fare is deducted from your account after trip with your trip receipt, so you do not have to pay cash. Whenever you need a taxi, you input your location (and pin down) and type in your destination as well.
    The closest car and driver to you will call you on the number you registered with. There is Uber X and Uber Black. I use Uber X na that one be my size for now….lol, the Corolla, Camry etc. . UBER Black is the SUVs, Benz, etc.
    For licences, I do not know how Uber register with the state authorities but for the Cars, you can register your car with Uber and they attach a driver to your car that reports to you.
    Uber is just liek Alibaba. They just link up ( car) and a driver and get their commission.
    I hope I have been helpful… I don’t work for Uber sha ooooo

  12. Femi Shine

    June 20, 2016 at 6:09 pm

    Uber is the best thing to happen in recent times. I used it in Lagos and also used it in New York, Chicago and now in Toronto. The Lagos experience wasn’t all rosy due to GPS location not being quiet precise on pin pointing where you are. Almost everyone in Toronto drives an Uber for making money on the side. A Nigerian picked me up recently and kicked off a conversation about Buhari the moment I stepped in lol.

    • Femi Shine

      June 20, 2016 at 6:49 pm


    • jenni

      June 21, 2016 at 3:39 pm

      yes o, Uber is the best thing that has happened. i use Uber in Delhi and Lagos and it has been awesome services. the drivers try their best to make me as comfortable. apologies at anything.

      also, i noticed that some of the uber cabs are driven by the owners so the person(s) saying they have been rude to, please check again, its either you have been saucy or rude when talking to them. its not because you see someone behind the wheels you conclude he is a nobody so should be spoken to anyhow. ‘DONT DISH OUT WHAT YOU CANT TAKE’.

      the only challenge is the exchange rate from the bank when i pay with my card s had to choose cash option. aside that, please Uber is the best thing that has happened to him in terms of convenience. always there for me when i close late from work.

      Uber Rocks!!!


    June 20, 2016 at 6:52 pm

    @Ms EBI..You can hide under any pseudonym above or below me to comment against or deny my assertion.But one thing is certain.God almighty the just and fair judge who saw all that happen that day will judge between both of us..#irestmycase#

    • uberpartner

      June 21, 2016 at 12:27 am

      You sound like a disgruntled removed uber driver! Your description of Ebi does not match- UBER has cubicles not offices, they all work together in a room, a bunch of friendly young people. I have no such complaints and regularly been to the office.

  14. Dee

    June 20, 2016 at 7:34 pm

    Uber has been a lifesaver! I have only had one bad experience and it was swiftly addressed by uber. I haven’t had major problems getting around due to the gps issue and when I do uber always refunds my money. So until I get my car which will be soon hopefully, I’ll continue to use uber. It’s a great and reasonable alternative especially if you plan your journey well.

  15. ty

    June 20, 2016 at 8:55 pm

    Uber in Lagos has a long way to go, complaints of insensitive drivers, car smashing and overcharging are common, but I hope as the company grows, the service will improve too.

  16. Elejowewe

    June 21, 2016 at 9:43 am

    Just need them to reactivate the use of debit cards. Not a lot of people use Credit cards here, although the cash option isnt a bad alternative either, cashless is the way forward abeg.

  17. Meee

    June 21, 2016 at 12:20 pm

    Instagram girls,oya come and see beauty and brains…..your fellow girl is adding value,while some other girls are fleeking on instagram and snapchat, kontinu. Be patient guys,since they are new here i believe with time their services will get better.big ups Ebi!

  18. ST

    June 26, 2016 at 1:15 am

    UBER has been a god send to Nigeria. I solely rely on UBER for business and personal as I don’t have a family driver/car. I love it. Sometimes thing to slightly wrong – but really cannot compare to local taxis from the street with inadequate cars, bad pricing, constantly lost and difficult to communicate with. UBER is amazing.

  19. another me

    July 17, 2016 at 6:28 am

    Waiting for you in Portharcourt,

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