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NCC Orders All Telecommunication Operators to Stop Promotions & Lotteries

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The Nigerian Communications Commission has ordered all telecommunications operators in the country to stop all promotions and lotteries with immediate effect. This was contained in a statement signed by Tony Ojobo, the Director of Public Affairs of the Commission.

According to the statement, the commission said it has received complains from consumers against the various promotions offered by telecommunications operators.

Below is a copy of the statement issued yesterday by the Commission. Please read and share your thoughts.

BAN OF ALL PROMOTIONS AND LOTTERIES BY TELECOMMUNICATIONS OPERATORS
The Commission has, in recent times been inundated with several complaints from consumers, Industry Stakeholders against the various promotions offered by Telecommunications Operators.

Consistent with its processes, the Commission has carefully evaluated the complaints received especially against the backdrop of sustaining the integrity of the networks, the general interest of the consumers, the socio-economic impact of these promotions on Operators and other relevant stakeholders.

The Commission is also mindful of its statutory responsibilities such as; to protect and promote the interest of consumers against unfair practices, promote fair competition in the industry by protecting Operators from misuse of market power and anti-competitive/unfair practices by other Operators.

i. In due regard to the afore-mentioned responsibilities therefore and having observed that these promotions have increased the number of minutes available to subscribers for use within a limited period of time thereby creating congestion in the networks as subscribers try to use up the available minutes within the stipulated time.

ii. That on-net calls were now being offered by Operators at tariffs well below the prevailing inter-connect rates thereby introducing anti-competitive practices and behaviour.

iii. That termination of calls were becoming increasingly difficult from one network to another and overall consumer experience on the networks has become very poor thereby making it extremely difficult for subscribers to make calls successfully.

Consequent upon the above-mentioned, the Commission therefore has banned all promotions by Telecommunications Network Operators as well as lotteries being carried out on such networks. This ban covers all proposed and approved promotions and lotteries on which the Commission has given approval further to the Memorandum of Understanding (MOU) entered into with the National Lottery Regulatory Commission (NLRC).

This ban is with immediate effect and shall continue to remain in force until such a time as may be determined by the Commission. The Telecom Operators affected by this include the following:

• GLOBACOM LTD
• MTN
• INTERCELLULAR NIG PLC
• VISAFONE COMMS LTD
• ETISALAT
• AIRTEL NETWORKS LTD
• MULTILINKS TELECOMS LTD

The Commission wishes to assure all Telecommunications consumers of its resolve to ensure that the Quality of Service offered across all networks is such that delivers value to the consumers.

Tony Ojobo
Director, Public Affairs

Adeola Adeyemo is a graduate of Industrial Relations and Personnel Management from University of Lagos. However, her passion is writing and she worked as a reporter with NEXT Newspaper. She believes that anything can be written about; anything can be a story depending on the angle it is seen from and the writer's imagination. When she is not writing news or feature articles, she slips into her fantasies and creates interesting fiction pieces. She blogs at www.deolascope.blogspot.com

14 Comments

  1. Lolly

    November 13, 2012 at 5:39 am

    Very Good…the poor service is becoming annoying

  2. jmayaki

    November 13, 2012 at 5:56 am

    nice 1

  3. ihuoma

    November 13, 2012 at 5:57 am

    Massive side eye to MTN…lol na who wan win aeroplane like how stupid did they think we are. Welldone NCC

  4. gabriel

    November 13, 2012 at 6:40 am

    I just don’t like mtn they are the cuss behide the consumer issues and above all their legal criminal who always out to exploit their. Costomer And make abnormal Profit at all time they deduct one money on neccessary with out a particular reason if u call then they would be given u story call back at all time

  5. Bayo

    November 13, 2012 at 7:30 am

    MTN in particular is guilty on all count. Good job NCC. Make them pay for all the pains they have caused customers.

  6. mm

    November 13, 2012 at 7:41 am

    lie oo i use both mtn and etisalat no one is good but they shouldnt stop the weekend promo i beg…

  7. Moi

    November 13, 2012 at 8:19 am

    “Aeroplane ni o daro ke ke di ke odaro…” Good law!

  8. fairangel

    November 13, 2012 at 9:17 am

    Airtel is the worst network, promising what they can not fulfil. NCC weldone!

  9. ArabianPrincess

    November 13, 2012 at 9:19 am

    And to think, MTN was going to announce the aeroplane winner today…SMH. NCC una do bad ooooooooooo, una no allow us see weda the airplane thingy na real abi na scam…hehe! MTN wey don sabi say dem no fit pay d money, don illuminatize NCC to issue press statement…#Issokay!

  10. Idak

    November 13, 2012 at 10:03 am

    Not when i am about to win my aeroplane.

  11. Lizzie

    November 13, 2012 at 10:11 am

    If Ncc were to stop collecting all the monies they collect by the side, then the Networks will do their jobs properly.

  12. nino

    November 13, 2012 at 12:05 pm

    MTN…RETARDS….about time and the Minister of ICT should think of resigning..shes doing such a bad job….network has been criminal…

  13. faith

    November 13, 2012 at 12:49 pm

    usless networks we have in naija…i am presently using mtn, glo n etisalat n non is good…mtsheeww…well don ncc

  14. tomi

    November 14, 2012 at 9:55 am

    better! glo is particularly guilty they keep encouraging you to part with money but no winner will emerge we should all wise up

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