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GTBank introduces FASTTRACK

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As part of efforts to continually reposition its services for enhanced and efficient customer service delivery, Guaranty Trust Bank has introduced an exclusive in-branch banking service for all its customers called ‘FASTTRACK’.

The FastTrack service from GTBank, which is the first of its kind to be implemented in the Nigerian Banking industry, is a fast, secure, innovative in-branch banking service exclusive to GTBank customers that allows them perform all cash based banking transactions with only their debit cards and the PIN-PADS, a new, secure technology available in all GTBank branches. The service has been described as convenient, secure and efficient.

According to Lola Odedina, General Manager and Head, Communication and External Affairs, the FastTrack service is set to revolutionalize service delivery by significantly reducing turn-around time for walk-in customers who wish to conduct cash based deposits and withdrawals.

She further stated that the PIN-PADS have been implemented to ensure seamless operations of the Fast track service and is exclusive only to GTBank account and Naira MasterCard holders.

How to use GTBank FastTrack
To utilize the FastTrack service, any GTBank customer can simply walk into the nearest GTBank branch with a Naira MasterCard and perform a cash deposit or withdrawal using the PIN-Pad.

What is a PIN Pad?
The PIN pad is a portable electronic device with a card reader used for processing card transactions.

Features and Benefits

  • The PIN pad can be used conveniently between the hours of 8am and 4pm daily in our branches to deposit and withdraw cash or check account balances
  • It is portable and easy to use
  • It is safe and secure because it only accepts the GTBank Naira MasterCard which uses Chip and PIN technology.
  • Transaction process time is reduced significantly because authenticity of each transaction is confirmed by the customer’s debit card and 4-digit PIN.

How to use the PIN pad to make withdrawals

  • Insert your Naira MasterCard into the PIN pad
  • Enter amount
  • Enter your 4-digit PIN
  • Confirm account to withdraw from
  • Collect and confirm cash from the teller
  • Collect receipt from the teller

How to use the PIN pad to make cash deposits

  • Insert your Naira MasterCard into the PIN pad
  • Enter amount to deposit
  • Confirm account to deposit into
  • Give teller cash
  • Collect receipt from the teller

About Guaranty Trust Bank
Incorporated in 1990, Guaranty Trust Bank has risen to become one of Africa’s foremost financial Institutions with significant footprint in all Anglophone West African Countries (Nigeria, Ghana, Gambia, Sierra Leone, Liberia) and the United Kingdom. The Bank has been credited with numerous innovations in the Nigerian Banking Industry and was recently adjudged the Best Bank in Nigeria at the 2011 Euromoney Awards for the third consecutive year.

For more information, visit www.GTBank.com

19 Comments

  1. bebenube

    October 7, 2011 at 3:51 am

    hmmmmm thats brillant…am i first?yahhhhh*dancing awilo*

  2. faith

    October 7, 2011 at 7:05 am

    Almost like d ATM except for d deposit part….thumps up τ̅☺ GTbank….

  3. fatima

    October 7, 2011 at 8:23 am

    yeah tumbs up…

  4. Mike

    October 7, 2011 at 8:38 am

    used it last week,its safe to say that GTBank dont like the idea of having customers in the banking hall…cool stuff.

  5. Truth Teller

    October 7, 2011 at 9:32 am

    GTB is the best bank in Nigeria, I can vouch for them.I even make wire transfers right from my office 🙂 saves one from having encounters with rude workers and waiting forever. I think first bank and co should take a cue from them and De-congest customers from their banking halls indeed. love this!

  6. gtblover

    October 7, 2011 at 9:43 am

    Gtbank is truly the most innovative bank in Nigeria, their products are so refreshing and world class leaders,its safe to say that they have revolutionised banking in Nigeria. Thanks for making life easier and i truly look forward to more userfriendly products and processes from you. God bless Gtbank.

  7. Natoday?

    October 7, 2011 at 11:20 am

    GTB FOR LIFE! pleeeeeeeeeeeeeeeeease! never mention any of those old generation banks i beg. they are slow and their staff as rude as ever.i visited a bank in April (name witheld) at 10.52 am, the cashier was eating roasted corn, and when she said NEXT, some of her mouth content splashed on my face. and instead of her to say sorry, she was blaming the corn for being HARD. there is a GT bank near my office, they can be polite to death, their manager leaves his seat to attend to customers whenever the hall is crowded. now…that is banking!

    • Adejoke

      October 7, 2011 at 6:04 pm

      buhahaha

  8. Ayo Orekoya

    October 7, 2011 at 1:01 pm

    nice one!… very innovative!!

  9. Adeola Agunbiade

    October 7, 2011 at 2:11 pm

    Typical of GTB to be innovative while the rest copy but would wait until I use it. I really hope it reduces the queue in their banking halls and ATM. You can’t ever breeze in out of GTB whether you are depositing ot withdrawing and even at their ATM points and I always dread having any transaction there. Guess its also a smart way of getting out of the branch explosion thing like Zenith. No you find Zenith everywhere like they are competing with RCCG’s vision and I have always thought it makes them accessible anyways and the transactions are faster.

  10. Som-T

    October 7, 2011 at 3:15 pm

    GTB still my number one…..innovative bank….

  11. MelonX

    October 7, 2011 at 4:57 pm

    Thanks, this will come handy when I am in Nigeria. So many banking products now it is hard to keep up. I just hope I will be able to operate my account.

  12. majo

    October 7, 2011 at 10:02 pm

    it may sound innovative for naija…but this is what most banks already do in other countries

  13. DELE

    October 8, 2011 at 10:11 pm

    I jst love this bank. Thumbs up!

  14. Dele

    October 8, 2011 at 10:15 pm

    Great innovation. Thumbs up!

  15. Dele

    October 8, 2011 at 10:18 pm

    Great innovation. Thumbs up to you guys.

  16. kunlay

    October 9, 2011 at 5:15 pm

    Good innovation, love it.

  17. Kemi bambi oseni

    October 11, 2011 at 1:18 pm

    My Gtb My Bank

  18. Godwin

    November 6, 2014 at 9:41 pm

    Can it be use to buy things online both local and international leg alibaba and kings

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