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BN Making It!: Meet Nigeria’s “Super Nanny” Entrepreneur – Amara Agbim

Atoke

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A few weeks ago my friend told me about the challenges she was having trying to find a decent nanny in Lagos. She had interviewed over 40 nannies and it didn’t seem like the proverbial light at the end of the tunnel was coming soon. Apart from the general problems of the medical tests coming back with unfavourable results, a lot of the nannies had no clue about how to be nannies.

Thus began my quest into the nanny industry. Is there a place where nannies are trained to be nannies? Where can someone like my friend get a nanny without all the attendant problems that plague sourcing good help in Nigeria.

Amara Agbim (and her business, The Nanny Academy) is the result of my search. I found a video of Amara where she was a guest on Adesuwa Onyenokwe’s TV show – Seriously Speaking.

Amara Agbim is a mother of four and has a nanny that has been with her for over 10 years. She has since then trained over 150 nannies in the course of running the Nanny Academy for the past 5 years.  The Nanny Academy under the leadership of Amara Agbim, is a recipient of the YouWin grant and serves clients across Nigeria and abroad.

She talks to BellaNaija about her journey into this industry of providing a service that trains people you bring into your homes to help you with your children.

***
Amara native 2Please tell us about yourself
I was born first child and only girl of 5 children. My Dad and Mum were both school administrators. I was raised in Owerri, Imo State. I was active in school though a bit reserved. I graduated with a 2.1 in English and I have a Masters degree in English Language. I was the publisher of Worklife Magazine which is no longer in circulation, and for the past five years, CEO and Proprietor of The Nanny Academy.

A lot of people don’t know the specific job description of a nanny; especially in Nigeria where Nannies are used as house keepers and house helps. How would you differentiate the role of a Nanny?
A Nanny is not necessarily a housekeeper even though a Nanny should do light housework especially around the children they are taking charge of. A Nanny employed in a home is expected to bathe and care for the kids in her care, prepare meals and feed them, do laundry around children’s clothes, provide creative play for them, ensure they are safe (including safe and clean environment),engage them and accompany them on outings
It is not really a Nanny’s job to ensure all family meals are cooked, all corners of the house are cleaned and a host of laundry done for employers – unless expressly indicated and agreed from beginning. However, a heavy workload on a Nanny usually affects the quality of care she is able to provide for the kids..

Your kids’ nanny has been with you for 11 years. What motivated you to get a nanny?
I decided to hire Nanny from the onset of my marriage and I agreed with my hubby. This decision didn’t come without criticism from family and some friends but I was determined not to engage an underage girl to care for my kids. I saw through the injustice meted out to child Nannies and decided I would not be part of it. So I went ahead and hired a nanny for my kids.

I started interviewing in the 7th month of my first pregnancy and My husband did the initial screening, he saw just two candidates and passed them down for me to cross interview. We both settled for the lady we now have. She was in her thirties then and is now in her forties. She is a live-out nanny…but when I need her to sleep over,I inform her ahead of time and she stands in fully for me. She is married with four grown up kids of her own

So, what inspired the Nanny Academy – as a business enterprise
Motherhood and a deep relationship with my Nanny. I saw a need on both ends and realized many women would be willing to make a profession out of Nannying…just like Nursing and Teaching if the terms were good. In most cases, it is better than petty trading as in the case of my children’s Nanny, who had tried her hands on that trade before deciding to look for a Nanny job.
I decided that Nanny Academy would be a hub for women seeking careers in Nannying; attracting and inspiring careers in Nannying and provide work life balance – not just for the working mum but for every woman raising children under twelve years old.

I just wanted Nannies to be recognized, because I noticed from conversations with our Nanny that she didn’t have a lot of confidence doing her job then. Sometimes, she wouldn’t be comfortable to accompany the children and I on outings. I perceived it was due to lack of self-esteem. Yet we had a good relationship in the house. I felt deeply hurt by that and desired to do something to change all that. Today she really is confident of herself and even has a swag about it.

Amara and NanniesHow many Nannies does the Academy train every year?
We train about 150 candidates overall annually on our different training programs.

What’s the staff strength of the Nanny Academy?
We are structured to be team of five.

Running the Nanny Academy successfully sounds like such a daunting feat! Please tell us about the challenges
The greatest difficulty was convincing my husband and parents I could do this for a living. My husband found it ridiculous that with all my qualifications I settled to do this. My mum felt it was something that I could do part time. I had a hard time convincing them and eventually, it was through some breakthroughs like BET Award, YouWiN,and the 40 under special recognition Award I got from Business Day/Federal ministry of industry, that they began to see reason with me. They wanted me to have a regular job with a regular income…not that I didn’t give that a thought at some point but I couldn’t let my dreams and efforts go down the drain.

The second difficulty I had, was having nowhere to look at or learn from locally. Most agents were combining the services they rendered. I eventually travelled to the United States to see what they do over there. A lot of people told me it cannot work here the way it is run abroad but I was stubborn and passionate and here we are today.

The third difficulty was accessing finance to grow. Banks would not lend to me as the business was not in any of the categories for lending. That was tough and I had to deploy creativity and alternative access to funding.

Finally, there was the challenge of regulation. There was no regulatory body that could benchmark practices across board…including salaries, conditions of work etc. It was a bit hard setting out all the parameters to clients directly. But things are getting better.
Amara 3That sounds tough. While on the issue of funding, you’re a recipient of the Nigerian government’s Youth Enterprise with Innovation in Nigeria (YouWiN!) grant. Please tell us a little bit about that
Truthfully, applying for, and getting the YouWiN grant has made the difference and I never stop thanking the Founder of Wholistic Business solutions, Lanre Oniyitan, who brought the opportunity to my notice. The grant is instrumental to the befitting business premises we have today; plus, the business trainings accompanying Youwin award helped to influence our business practices.

How does the Nanny Academy operate?
To get a Nanny from The Nanny Academy…you need to place your order by filing out a registration form either online or offline to confirm availability. Then we agree on terms of providing the service. A commitment fee follows and the search begins. Upon eventual selection, placement fee is paid, contracts are drawn up and signed and the Nanny resumes.

Please tell us about the training the nannies get
We have different training programs some short and long. We have the Baby and Home Management Orientation program(BHOM) a two-week basic orientation program that raises awareness of baby-care and basic home management. We extend this services to Daycare Centres in the name of Baby and Daycare Operations Management (BADOP); Then we also have the longer 6 months certificate program called the Certified Professional Child-Caregiver (CPC) Program which goes deeper into child growth and development, the rudiments of early childhood education, family systems and more. Then there is the Home-Based Daycare Management Program running for those seeking to start-up daycares from their homes. All courses are accompanied with Pediatric first aid course

Amara native3With all the horror stories we hear about ills perpetuated by nannies, regarding child abuse, do you have specific training at the Nanny academy regarding child abuse?
It is incorporated into all the courses at varying degrees.

What efforts does the Nanny Academy take towards ensuring the security of their clients?
We do thorough background check on the candidates.

Do you have any follow-up structure in place in the event of a dispute between nannies and the parents they’re placed with?
Yes, we are always available on call for consultation by Nannies / families because it is an integral part of the service. Practically, the structure we have for this back-end need is advisory in nature and it has helped record successes in placements and longer term stay by Nannies. When advisory is not sufficient to  resolve disputes,then our replacement policy applies

What’s the most difficult thing some Nanny Academy alumni have shared with you – regarding placement?
Our Alumni wish they would be treated better. Some of our Nannies work alongside Filipino Nannies in some privileged homes and really feel sad at the disparity in pay, conditions of work and expectations.

So are all the nannies that go through Nanny Academy women?
Yes!

The nanny profession is a bit sexist, isn’t it?
I think it is…Even abroad at the moment, it’s the same.


Does the Nanny academy cater to clients and nannies outside of Lagos?
Yes, we have clients in Abuja, Port-Harcourt, Eket, Kaduna and overseas

Where do you see the Nanny Academy in 5 years?
In the next five years, The Nanny Academy would be ten. In that time the academy would have set up full boarding facility for students, would have impacted up to ten thousand Nannies across the West African region through qualitative training and be able to provide seamless international placements.

How do you balance your work life dynamics?
I am a family person and very private about that. I spend loads of time with family, we do occasional getaways…then hang out with friends.

What keeps you going when things begin to look difficult?
The audacity of hope! I don’t ever give up…I always see a bright side even in the gloomiest of situations.
Amara 1Let’s relax a little bit
If you won $1,000,000 tax free, mention 3 things you’d think of instantly?
Relocate The Nanny Academy to a permanent site…Donate to charity…and go on a cruise vacation with my family

3 things you won’t leave home without?
1. My rosary
2. Laptop, because I have to send and reply to a lot of emails on-the-go
3. A handbag!

Describe your sense of style?
I keep it simple. I don’t like looking too sophisticated

What’s your guilty pleasure? Shoes, Clothes, bags or hair?
Hair

You probably wanna read a fancy bio? But first things first! Atoke published a book titled, +234 - An Awkward Guide to Being Nigerian. It's available on Amazon. ;)  Also available at Roving Heights bookstore. Okay, let's go on to the bio: With a Masters degree in Creative Writing from Swansea University, Atoke hopes to be known as more than just a retired foodie and a FitFam adherent. She can be reached for speechwriting, copywriting, letter writing, script writing, ghost writing  and book reviews by email – [email protected]. She tweets with the handle @atoke_ | Check out her Instagram page @atoke_ and visit her website atoke.com for more information.

46 Comments

  1. stella

    September 1, 2015 at 10:59 am

    Please how can I reach mrs Amara? I want to enrol if possible for the Daycare Management Program.

  2. toyin

    September 1, 2015 at 11:22 am

    Good morning

    Nice one.i need a nanny,how do i get one and for how much?what are the processes.

    I need these information like yesterday.

    • Nine

      September 1, 2015 at 1:09 pm

      Read the response to “How does the nanny academy operate?”

  3. Confuzzled

    September 1, 2015 at 11:44 am

    Wow!! Congratulations to a visionary lady! I’m inspired to keep pushing forward with my ideas 🙂

    On a separate note, the YouWin Program is exactly the sort of thing we need in Nigeria. Straight to grassroots, and you don’t need any political connections to qualify. Helping the youth become employers of labor. The benefits are self evident. I hope the new administration keeps it going.

  4. nnenne

    September 1, 2015 at 1:24 pm

    Do they do health screens on the candidates? If, yes, with what hospital and can results be made available to employers?

    Great initiative. Would also benefit prospective mothers, who have no experience in child care.

  5. le coco

    September 1, 2015 at 1:40 pm

    This is really amazing.. but i was a bit curious about the “medical tests” bit. .. what kind of medical tests are carried out.. nd what disqualifies a potential nanny… I am asking this because.. if a nanny had hiv for example… I think I it wld b in bad taste to completely disqualify her because thats seen as discrimination. .. I would imagine for such a nanny.. you would want to make sure that she is taking the appropriate medications nd that she knows how to handle her illness nd protect the kids she will be caring for( remember hiv tests are still confidential so she has no obligation to inform her employer of her status).
    Also I feel that the owner sgould do something to protect the nannies that she dispatches to various homes.. It is unacceptable for ppl to treat their nannies poorly.. nd in the event that such a thing happens.. the academy should tey n take action. .

    • Sensitive

      September 1, 2015 at 2:19 pm

      Hiv is quite sensitive. If the academy keeps an HIV positive nanny and then sends her off to a family without duly informing them, and if the nanny is careless or worse is wicked and infects the kids (this not an entirely strange story) how would the family take it? Very very sensitive issue. I will definitely want to know the HIV status of someone i employ to care for my kids because i have to know!

    • Ri

      August 5, 2016 at 10:39 am

      When you have kids, please do well to employ a nanny with HIV since it will be in bad taste to discriminate…….

    • Vic

      July 10, 2017 at 5:06 pm

      You! Yes I mean you! Would you like a HIV positive individual as a nanny for your kids!?

  6. Rynyx

    September 1, 2015 at 2:56 pm

    I am sorry, what?????so you suggest that I should hire a nanny who is HIV positive and have her handle my kids because I don’t want to discriminate???I heard a story once of a nanny who had HIV and intentionally started to share a toothbrush with the 6 year old boy she was caring for and of course, she transferred the virus to him. I am sorry to discriminate but I will not take that kind of chance. how about others like Hepatitis b that is very contagious? is it possible not to discriminate? why run the test in the first place if anything goes? just saying.
    and I think its criminal to conceal vital information about your health status especially when it is something that can be transferred.

    • amaa

      September 3, 2015 at 12:56 pm

      That a fable its not true. Read the Up on the ways HIV can be transmitted I know for sure it doesn’t say it can be transmitted using someone toothbrush. I will also urge you to read up on viral load for HIV patients and educate your self on what this disease is an the various myths used to perpetuate the various forms of discrimination which by the way is against the law in NIGERIA

    • amaa

      September 3, 2015 at 1:02 pm

      Hepatitis is more deadly because a drop of infected blood on a table is still potent no matter how long it has been out there and you can still get infected . That is the disease you should be worried about and people with this disease can not work with children or environment where they are exposed to other people.

  7. xplorenollywood.com

    September 1, 2015 at 3:52 pm

    Congratulations Amara on this initiative! You go girlie…

  8. Ayo

    September 1, 2015 at 6:18 pm

    I tried to use her services. I paid the initial fee. She did not respond to any of my emails for 3 weeks. No apologies. No refunds. I was turned off by her lack of professionalism. She was writing me daily until I paid the search fee. Once I paid the fees, 3 weeks went by no response no apologies nothing.

  9. Ayo

    September 1, 2015 at 6:19 pm

    I couldn’t understand it

    • Chijioke

      July 30, 2016 at 7:49 am

      Ayo please what’s the update on this. Since you have first hand experience.

  10. Tosin

    September 1, 2015 at 7:35 pm

    WOW!
    not only is this inspiring, the interview was also very well done.
    is the profession sexist / underpaid? i guess, like teaching, nursing. or maybe i’m wrong. nobody thinks to underpay bankers. speaking of which, our banks are quite useless, aren’t they? not even business loans, eh, and all this lip-service to women and SMEs, thank God for YouWIN and such interventions. banks are these archaic and male institutions having a hard time adapting to be useful to really anyone.

  11. PurpleiciousBabe

    September 1, 2015 at 8:11 pm

    I must say this is *inspiring*….
    Very visionary.. I have no doubt this business is soo innovative.
    In couple of years, she will be a benchmark.
    Well done Amara…xxx

  12. Ijeoma

    September 1, 2015 at 8:18 pm

    Go girl, I know you are a blazing star. Proud of you. #kisses n hugs#

  13. Bowl

    September 2, 2015 at 9:14 am

    And so many thanks to the YOUWiN program.

  14. dee

    September 3, 2015 at 2:34 pm

    I got a maid from this super nanny who was an absolute thief, she stole new clothings, jwelleries and appliances in just a short period of hiring her. When i called super nannies they were telling me rubbish, No solution than for them to replace her. All my possessions were gone and they were very rude also.

  15. ibi

    September 4, 2015 at 11:52 am

    @ ayo and dee, thank you so much for your feedback! i had concerns too, knowing that you cant change the bad eggs in this domestic staff business….. someone will now come and be forming super nanny…hahhahahahhahaha outta of here mehn!

  16. Larry

    September 4, 2015 at 11:11 pm

    Please dont be fooled by all this crap.i paid for their servuces and was highly disappointed. They arent only expensive,they are also deceitful. I got someone thru them. They told me she had a couple of yrs experience and that gave me the confidence that she will do well.when she came she couldnt even change ordinary diaper.i didnt ask her to go bcos of that but when i discovered i had been fooled to pay her 25k monthly since she was experienced,i was so furious. The girl eventually told me it was d academy that told her to lie that she had experince. At the time i thot she was lying but another friend who got somone from them had d exact same experjnec. The painful thing is the money paid to the agency was meant to cover for the entire year for a replacement in case the current nanny resigned but till now i dont have a replacement from them. Knstead i was insulted by this amara herself. I still have her messages on my phone. All they have is packsging. Honestly if you go on their fb page and website plus all this dtuff bella had wriyten u will get carried away vut its all packaging.

    • Rachel

      December 1, 2015 at 8:55 am

      Sorry to hear you had a bad experience with this agency try this nanny agency lily pad hospitality services they are a uk based agency I have been using them for a few months and I have had no issues at all E mail me if your still looking for a relabel agency

    • Zaynee

      December 13, 2016 at 9:18 am

      Hi, pls can you give the contact of lily pad hospitality services you mentioned. In need of a reliable agent

  17. Amara Agbim

    September 10, 2015 at 3:49 pm

    Thanks for all the comments. The truth remains the truth…if we can have the true identity of Larry and Dee,it would help to put the records straight. When you serve the public in such a sensitive area like this,there are bound to be errors. If all these claims were to be as they are,surely,we would have closed the company a long time ago. The replacement system is a tradition and we also have many who can testify to it though they may not find their way on this platform. In all cases of replacement,Client co-operation is key as spelt out in terms and conditions.
    The Nanny Academy hardly advertises,we get 80% of our clients from referrals of satisfied customers. But we also cherish the feedback of dissatisfied customers and would be glad to redress them.

    The Nanny Academy has evolved over the years but even in it’s nascent stages would never ask a Nanny to lie.
    At the moment,The Academy is focusing it’s resources on training of Nannies as it’s contribution to growing manpower in that sector.
    You can always visit our 7 Abeokuta Street premises to see for yourself.

    • observer

      September 11, 2015 at 10:47 am

      Why must it take some people on BN to call you out before you address their issues? I was loving what I was reading till i saw the comments. It makes you come across as very unprofessional and only in it for the money. You need to work more on your services rather than your packaging.

    • Josephine I

      January 21, 2016 at 10:56 am

      Dear Mrs. Agbim,

      Your reactive approach to negative feedback is so appalling. I have opened up my ID so you do not behind the guise of “those complaining should show themselves if it is true”. Surely there are no guarantees, (afterall, 10 days of training cannot change a human being) but when indeed your clients ask for replacements, are you responsive? When your clients give feedback, you take it personal and say they’re insulting you! Then you become so rude saying you have dealt with all sorts of women across board! It almost sounds like “I have seen your type pls waka pass make I see road for the high and mighty in the society” (SMH).

      I came to your organization after reading this article saying to myself “here’s a great person who seems organized and knows what she’s about”. But in all my dealings with Nigerian companies that have rendered me poor service, I have never been more disappointed than I have been with yours! There is a thin line between confidence and arrogance. Till date, not a single apology – only disrespect upon disrespect! No replies to emails either unless I call to follow up and then story for gods starts playing.

      I totally agree that it is all packaging. Nigerian businesses must change their attitudes towards customers. It shouldn’t always be about the money (it was all smiles and niceties till I paid then it all went 360). Feedback (whether constructive or not) should be listened to objectively. Afterall, it’s nothing personal, it’s just business!

  18. FFL

    September 12, 2015 at 4:58 pm

    I am a testimony of Amara and her team’s proffessionalism.having suffered from frequent nanny replacement after my faithful nanny of 4years had to go. I also watched the said video and competed the form.till date,I have not met Amara but we became friends from my interactions with her regarding nanny hire and I have introduced her to my family and friends.i can assure you that I am one high demanding customer who does not compromise on service satisfaction.it is true that some of the nannies despite the training camouflage and even engage in bare face lies but Amara stand tall in her conduct.I am proud to be associated with her. Women need to encourage one another to make it to the top.she is currently featured on my fb page of over 270 praying mums.she is operating in a very difficult terrain and she should be encouraged and not pulled down.even under extreme pressure,I have not seen her throw caution to the wind

    • sensen

      September 14, 2015 at 8:59 pm

      Why is it that when people express dissatisfaction with a service or business, it is automatically termed as bad belle or ‘pulling down’. Cant people complain in peace without being called names?! I tire o! Thats the problem with Nigeria and why companies never step up their game because people dont complain because they are afraid of being called ‘enemies of progress’. Abeg no one is pulling her down, only stating the obvious.

  19. Anonymous

    September 14, 2015 at 2:03 pm

    I find these feedback’s good as it has helped me in deciding on the way to go. Still on my search!!

  20. treasure

    September 26, 2015 at 11:04 am

    This is a laudable initiative which I hope grows bigger and better. Dear Mrs Amara, all the comments go to show you the power of customer service and feedback. You need to work on that.

  21. vivi

    November 7, 2015 at 1:47 am

    How come I or the person who referred me to them never had these bad experience? Hmmm…

  22. Tidi

    April 27, 2016 at 8:18 pm

    We all need to step up on the way we deliver services in Nigeria. Attitude is everything! No matter how good and trained you are in business you will still fall into some unavoidable business pitholes. I’m sure Amara didn’t ask the nanny to steal but her attitude to the customer who suffered the loss may have made a difference.

    I got 1 nanny and a replacement from you for a school and I was so disappointed that I did not even ask for another replacement again. I’ll leave out the details.

    Here are my suggestions:
    YOU NEED TO LEARN PROFESSIONALISM! You can’t send out nannies who can’t change diapers and you call them trained or experienced and charge people for it. Apart from it being unprofessional, it could pass as scam. Also, timely intervention and apology in business saves you a lot from irate customers. Use professional staff who understand what it means to delight their customers and forget these “my clan people”.

    GET FEEDBACK AT THE EARLY STAGES. Get feedback on your nannies for at least 2 months after sending them off to customers, Don’t wait for the complaints to come in first.

    BE Please drop that cocky attitude of ignoring customers. It stands in the way of progress. You have immeasurable potentiaIs, do your best to build a brand that is synonymous to excellent customer service. Best wishes

  23. if-ii

    May 23, 2016 at 12:47 pm

    Na wa o, just when i thought here is a business that can help me solve my problems. pls who knows any weekend creche in the Lekki – ajah axis. atleast if i have to struggle with my children during the week. let me take them to some professional playgroup some weekends so i can rest…

  24. Fomskie

    June 7, 2016 at 11:34 am

    Here I was thinking that the Nanny Academy had finally cleaned up it’s act until I started reading up the comments!
    Amara, you do take it very personal and you are very unprofessional when asked for replacements – at least that was my experience. And this was after I had taken out time to express my frustrations, dire need and willingness to pay well for a good nanny from you. I paid your fees in full – this was sometime between 2013 and 2014. I got neither service nor refund from you.
    I don’t usually post comments online, but I just want innocent families out there to be very wary, you ARE unprofessional, all about the money and have no clue what customer service is all about!

  25. oluchi

    July 27, 2016 at 5:33 pm

    after my experience with amara, my friend told me to try another agency called safehandshomecare, they are in surulere. i must say i was impressed cz they are always there almost all the time, even when i complained about my staff they asked what exactly and got to the root and sorted it. they even call on a regular to checkup on us even call on our birthdays and give us gift , they go allout. though they are not popular like amara.
    you can try them and you would understand what am sayig. though they charge there placement fee and reg fee sha.

  26. Chijioke

    July 30, 2016 at 7:56 am

    I’m strongly in search of a nanny, and am very impressed by the comments and feedback. Bella naija is a very public site thus if there has been more negative comments than positive, sorry I won’t be using them cos it’s not beans to have children and so don’t blame us when we’re protective. Search continues.

    • Beersheba Alogbo

      October 25, 2017 at 2:00 pm

      My dear don’t fall for this thing oo, the one I have from Supernanny doesn’t know anything. She doesn’t know Pepsi, she boiled cornflakes, ah! I have had to teach her every god damn thing. It is so annoying! I don’t understand what they teach them in their school.

  27. bolatito

    August 1, 2016 at 1:08 pm

    thank you oluchi, for the recommendation. i have contacted them

  28. Millicent

    December 12, 2016 at 7:16 am

    I need a nanny, I stay in port Harcourt, how do I get one and what are the processes and cost

  29. MAA

    October 9, 2017 at 12:50 pm

    Aha finally i am not alone, I reached out to Amara, she then handed me over to Helen, one of her staff, that Helen has to be one of the rudest human beings i encountered, deliberately quoting Higher figures for the nanny salary so that their commission will be plenty, I interviewed almost 5 nannies before hiring and when i asked them why they left thier previous employment , they all said thier bosses had relocated so they stopped, sounded staged to me, How can 5 unrelated human beings have the same reason for leaving thier previous Jobs. I finally settled for one that appeared to be the lesser evil, I later learnt that after collecting 10% from the parents, they still collect 15k from the nanny after they place them, very unfair and fraudulent!!!

    • Olly

      March 8, 2018 at 2:14 pm

      I know this a very old post but I recently had an encounter with her where she was highly unprofessional, hardly responds to mail unless you threaten to go to court.
      Please, people should just avoid them if they can.

      Everything they claim to do is not true. No training whatsoever. She denied that they collect a percentage of the nanny’s salary when I confronted her after my nanny complained to me.
      They also sent me a nanny that can’t even change diaper as well. I have the pictures as proof.
      The worst of it all, they never keep to their agreement. They organisation still owes me as I type this message.

  30. Enny

    November 28, 2017 at 9:33 pm

    My honest opinion on the comments about agents like nanny academy, safe hands n d likes, is that it depends on the personality of the individual.You can take a donkey to d river but can’t force it to drink.
    I have dealt with safe hands for about 3years now and I equally have unprofessional issues with them.I agree they are friendly but it goes beyond that.They have issues with not training their staff for the job very well considering how much money that is payed.At a stage I was feeling bad becos they give you a regular househelp n label the person nanny.you end up having to train the so called nanny.i personally disagree with that cos I could get a regular help for as little at 10k so why pay 35k for a clueless person.
    These people can only recruit but it’s in our hands to watch out n decide if that’s what we want or not.they all dwell on packaging n fake one at that.

  31. Princess Racheal

    September 30, 2018 at 3:45 pm

    Am currently having a nasty time with this so called nanny academy . To me she’s after the money with all her unqualified , untrained nannies . I was sent 3 and could not hire any because they don’t even know what’s CPR . And one was asking me what she going to be doing for me . This lady does not train these people and it’s obvious now she has collected my money and was telling me it’s not refundable , without providing me nanny …………..am not done with her

  32. Odeyemi damilare

    May 30, 2020 at 3:56 pm

    I’m damilare I just finished my first degree and i have always dream on establishling my Nanny hub but I can’t do this without a deep knowledge and license. I want to enroll into this academy.

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