Did you attract more customers to your business this month or did you lose them? To attract customers, you need to understand their mindset and what influences...
If there’s one thing you should leave with, it is that service to customers results in business stability and sustainable growth.
You may be thinking you have a great relationship with your customers, however when was the last time you asked them how they are doing? Like...
I want to start this piece by correcting an impression most employees and entrepreneurs have about customer service relationship and a customer relationship officer. First, customer...
I sincerely lay no claims to being more knowledgeable than anyone, but I do confess that I know better than I did yesterday, last year and...
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