Connect with us


Sweet Spot

Got Bad or Great Service in Nigeria? Sound Off on


 on - Bellanaija - October 2014So imagine you have just experienced fantastic or horrible customer service. You wonder – what can I really do? Tell the Supervisor or the Manager? Rant to my friends and family members? Post a DP message? Simply ignore?

Rather than just tell your friends and family about that fantastic or horrible service, simply log on to and post your report for all to see. is a platform to report good and bad services received from companies in Nigeria.

It is very simple and easy to use; log on to the website and share your experience giving details of the organization. will publish your complaint for the world to hear about it.

The great thing about is that it’s not just a ‘venting’ website, but it is designed to ensure that your experience (good or bad) is made known to the company. The company will also have an opportunity to resolve your issue, post their response and their part of the story, and if you are lucky, you may get compensated.

Nigerians! You can actually start holding organizations and companies to account, to take responsibility for their goods and services.

As you continue to report good or bad services on, companies will no doubt hear them and respond. It’s time you begin to use the power of the internet and social media to improve customer service experience in Nigeria, because you deserve it!

Experienced an outstandingly good service? … Reportam!
Experienced a terrible customer service? … Reportam!

Also, you stand a chance of winning movie tickets of your choice of movie for 2 by registering today on

Like them on | Follow them on Twitter: @reportamNG using the hashtag: #reportamNG | Watch them on their YouTube Channel: ReportamNG | Add them via BBM: C00191596

Good service at Taxi Service |

Bad service at Restaurant | – Changing the face of customer service in Nigeria, one report at a time!

Advertorial – Sponsored Content


  1. LOLS

    October 8, 2014 at 7:13 pm

    Great! It’s about time!

    • 1 + The One

      October 8, 2014 at 8:55 pm

      I agree, long overdue! Thank God companies will now have to take customer service very seriously!
      It’s amazing that we pay for a service, get a sorry end of the deal and just bear it with a grin…
      From the “Madam please if you are not buying anything, you can leave” to the salesperson giving you an attitude to end all attitudes! lol
      Or some phone companies *arghhh*.. No more taking us for granted! #TheEnd

  2. ifepe nnennia

    October 8, 2014 at 7:26 pm

    Pretty ayo in action.go swEetheart

  3. Dew

    October 8, 2014 at 8:58 pm

    Finally! An avenue to get service providers accountable in Nigeria…

  4. Concerned_Boyfriend

    October 8, 2014 at 9:03 pm

    Chai!…Dem beat me to this one again ooo!

    • nosey

      October 9, 2014 at 7:17 pm


  5. @edDREAMZ

    October 8, 2014 at 9:24 pm

    Well this is really nice no doubt…

  6. reporter

    October 8, 2014 at 9:44 pm

    Very necessary! I already have an organisation to report. Funny enough it happened to be a customer service organisation.
    Emm pls can we report the Nigerian police to? Lol

    • Omo nla

      October 9, 2014 at 4:54 am

      yes, report can be posted about any organization, government, police…..and if you have pictures, video, evidences, pop it in.

  7. Fols

    October 8, 2014 at 10:05 pm

    Gosh, we’ve always needed this! So glad it’s finally here; Nigeria ABOUNDS with bad customer service, from the Police to the Hairdressing salon!

  8. Iguo

    October 9, 2014 at 5:21 am

    It’s about time……a lot of companies don’t believe customer service is key. Most Nigerians will settle for d crappy services rendered cos they have no-one to cry to that will actually take it up. I suggest lawyers come on board this platform too, it’s time to start to sue these service providers. Thumbs up to whoever is behind this brilliant idea. God Bless you. Please create more awareness…….go to radio and tv stations…..facebook, Twitter…..all of dem. Infact, I am job hunting, employ me and let’s make this big. :d

  9. Iya

    October 9, 2014 at 9:44 am


  10. Truth Teller

    October 9, 2014 at 10:13 am

    I’m probably the happiest person to learn about this. Let me even start with service providers and the Nigeria Police force. What an amazing initiative!

  11. Mystique

    October 9, 2014 at 10:15 am

    About time…………way to go girl…

  12. corper shaun

    October 9, 2014 at 12:36 pm

    Didn’t Isio write something on poor services recently, this is a laudable effort. Isio, someone is doing something about your and everyone’s experiences in the hands of poor service providers o *smiles* Hallelujah!!!

  13. Bleed Blue

    October 9, 2014 at 5:38 pm

    Excellent initiative. We’ve needed this for decades!

  14. Nelly A

    October 10, 2014 at 6:10 am

    I longed for a platform like this, esp all this online stores that wants to operate a capitalist market. They know me, and I definitely will not stop being their customer. And i Will never stop speaking out when they mess up.

  15. Teslaz

    October 10, 2014 at 6:34 am

    Thanks for this very important opportunity. My concern most times is the way government institutions just bring about charges or levies, most of which are debatable, without any opposition, are we that helpless in this country.

    Take the newly introduced N65 deductions for ATM users upon using another ATM other their banks. Imagine a case where you approach your bank ATM for withdrawal and it says “temporarily unable to dispense”, you move to another bank ATM which gave you money. Now, the CBN now choses to punish the customer whom his bank has failed to meet his need while the bank is compensated for failing his customer.

    case two is the “service charge” of N750 on electricity users. It was N500 before and as we complaint to why such levy is imposed, it was increased to N750 by the power that be. The question is who approves of all these levies? what’s the customers’ interest in it? why do our government always seek to protect investors and the citizens made to bear more hardship?

    Once all these are left unchecked, we’ll wake up one day and realise that we’ll need to pay certain amount to be able to move from one location to another. May GOD save us.

  16. QB

    October 17, 2014 at 5:58 pm

    with this platform,…Now customers are gradually becoming the KINGS that we are!!!

  17. Elossy

    March 13, 2015 at 10:54 pm

    Great platform! Thanks for this very important opportunity.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Tangerine Africa