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“Virgin Atlantic Airways has no plans to pull out of Lagos route”

BellaNaija.com

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Virgin Atlantic AirwaysWith the recent retrenchment of Lagos-based cabin crew and the closing of the Nigeria call centre months ago, major speculation that Virgin Atlantic Airways planned to abandon the Lagos-London route have been swirling.

The airline has officially responded to the rumours.

Marketing and Communications Manager, Kudirat Scott-Igbene explains;

Virgin Atlantic Airways has no plans to pull out of Lagos route, we are committed to continue delivering the experience our customers love whether they are flying for business or leisure.

We have decided that we will no longer have crew based in Lagos. This is by no means a reflection on our Lagos based cabin crew, the primary purpose of our locally based cabin crew has been to provide cultural expertise, and customer feedback has shown us that this is no longer a requirement on the Lagos route. The additional complexity required to operate an international crew base where there are no foreign language requirement means it is no longer sustainable going forward.

This announcement has no impact on our flying programme and we plan to continue flights between Lagos and London. After 14 years flying the route we remain committed to servicing the Nigerian people, whether it be for business, family or education.

19 Comments

  1. Mama

    November 8, 2015 at 6:30 pm

    Sacking all the Nigerian cabin crew was the best thing Virgin has done on their Nigerian route. The Nigerian cabin crew were sooooo rude!!! I swore I would never fly Virgin again…
    All them cocain pushers would have cost Virgin so much plus international ban!!!

    • nelson

      November 8, 2015 at 9:05 pm

      That can never be the best thing..laying off all workers makes no sense,and if they they wont fly from lagos to london..then let them go away from our airspace…its high time we stop taking much of all this rubbish……

    • nene+

      November 9, 2015 at 10:10 am

      De marketing of Nigeria yielding fruits. Other multinationals will follow suit if APC doesn’t tell Buhari the truth!

      Keep deceiving him and he keep singing Nigeria is corrupt, Nigeria is corrupt.

      Why didn’t Virgin replace it’s staff instead. Will buhari have the nerve to re market Nigerians to Virgin? May be he should market have at least marketed the incorruptible Daura people or APC saints to them. At the end of the day Nigeria losses due to ignorance!

      Tell me what country isn’t corrupt and who beats the drum of corruption?

      Never mind Indian and Chinese companies will make our young men in Linda manufacturing and co work in oven, dehumanising environment, and pay them 8 k courtesy of APC,

      Wait a minute is Buhari a lion that no one corrects him?
      Seems like all the APC crew are lily-levered no one dare talk to him! Sorryiooo I don’t belong to a “yes sir” party!!!!

  2. A.b

    November 8, 2015 at 6:34 pm

    No crew based in lagos ? Wow! I work with virgin trains in the uk and I must say its been exciting . I work on board btw. My plan was to continue with virgin in lagos but now ? Nawa o

  3. A.b

    November 8, 2015 at 6:36 pm

    Btw bella I sent a mail but i’m yet to get any reply from you guys please. [email protected]

  4. Missatl

    November 8, 2015 at 8:11 pm

    HOW CAN THEY PULL OUT OF NIGERIAN ROUTE!!! THEY CANT EVEN TRY OF THINK IT!!! THEY KNOW THEY WILL SURELY PERISH IF THEY DID, THEY ALL KNOW NIGERIAN ROUTE IS THEIR BREAD AND BUTTER IDIOTS, YET LAYED OFF NIGERIAN TEAM.

    • nelson

      November 8, 2015 at 9:07 pm

      Big rubbish….we Nigerians need to stand on our ground…

    • PH Boy

      November 9, 2015 at 12:34 pm

      …which ground abeg?

    • kaya

      November 9, 2015 at 1:14 am

      Hahahaha, Nigeria is their bread and butter ke! keep deceiving yourself

  5. peaches

    November 8, 2015 at 11:07 pm

    They need to anyway.. Cuz this is just one of those raz flight yes I said it.. Oh let’s not talk about their customer service over the phone..

  6. Steve

    November 8, 2015 at 11:44 pm

    They don’t want to employ our people but they want to take all our money.. They would loose so much if they ever decided to stop the Lagos-London route and they know this. Who else has read the communique they sent to their Lagos crew? Virgin wants British people to remain employed but they don’t give a f*** about Nigerians that keep them in business. I just wish we had a working government..

  7. nina

    November 9, 2015 at 5:39 am

    Nija route is the money making machine for all airlines if they pull out it will be their undoing.

  8. Ada Ada

    November 9, 2015 at 6:37 am

    The Virgin brand stands for quality service. If the Nigerian staff were no longer adding value to the business, we can’t blame the Virgin management for letting them go. Sentiments and mediocrity are some of the major reasons why we do not have our own national carrier or even a privately owned Nigerian brand that can challenge the Virgin brand. Until we stop compromising, it will only get worse. We really need to get our acts together in this country.

    • Amaa

      November 9, 2015 at 8:15 am

      This right here is the reason why I am aprehensive when we keep pushing for foreign investors. Why would virgin lay off their Nigerian crew .if you think they are no longer valuable to this route there are other routes that they would have been deployed to,at least let them have an option to say no. Go to America and pull thesame stunt and let’s see if the Americans won’t suspend your license. With unemployment rate this bad we don’t need foreign investors behaving in this manner . Nigerian London route is very lucrative and if they don’t want to employ our people then they should live our air space period. Richard Branson preaches about ethics and treating people right in business I am afraid he is a hypocrit and that communique is rubbish. Buhari I hope you are seeing this oh this is the time your arrogance will be well appreciated

    • Miss Magic

      November 9, 2015 at 8:48 am

      Quality service? are you really justifying their reason to sack Nigerian workers? Yes we do not have our own national carrier, but that doesn’t give room for foreigners to come to our country, sack it’s citizens and still continue doing business in the country, like seriously??? Let me even assume they were not getting value from their current staff, can’t they hire others? are they trying to say no single Nigerian can be trained to deliver quality service? This can only happen in a country with loose labour laws..Bullshit!

  9. cyberwaver

    November 9, 2015 at 7:21 am

    Hmmm everything about it will soon be normal

  10. mimimi

    November 9, 2015 at 10:14 am

    Those in support of nationals being sacked are unbelievably ignorant and very unpatriotic, yet they want development in Nigeria. In most countries in the world, unemployment rate is reduced by companies first hiring their own nationals. If this was allowed and other companies follow suit, do you know how many Nigerians would be out of jobs? Thank God we have local content policy that ensures that oil and gas companies and allied companies providing services to them MUST hire at least 65% Nigerians. If not front desk officer would be an expatriate with a fully furnished and paid for apartment in Ikoyi, business class travel outside Nigeria and hardship allowance, We expect the Nigeria crew to be our ‘omo odo’ but when we get to the foreign crew we would suddenly put on fake accents and remember our manners. While I am not condoning poor customer service, their isn’t anything in their statement that suggests that is why they are being sacked. It is simply Virgin taking care of it’s own people on our revenue, WAKE UP.

    • nelson

      November 10, 2015 at 12:04 am

      Well stated…God bless you for this

  11. nene+

    November 9, 2015 at 10:58 am

    De marketing of Nigeria yielding fruits. Other multinationals will follow suit if APC doesn’t tell Buhari the truth!

    Keep deceiving him and he keep singing Nigeria is corrupt, Nigeria is corrupt.

    Why didn’t Virgin replace it’s staff instead. Will buhari have the nerve to re market Nigerians to Virgin? May be he should market have at least marketed the incorruptible Daura people or APC saints to them. At the end of the day Nigeria losses due to ignorance!

    Tell me what country isn’t corrupt and who beats the drum of corruption?

    Never mind Indian and Chinese companies will make our young men in Linda manufacturing and co work in oven, dehumanising environment, and pay them 8 k courtesy of APC,

    Wait a minute is Buhari a lion that no one corrects him?
    Seems like all the APC crew are lily-levered no one dare talk to him! Sorryiooo I don’t belong to a “yes sir” party!!!!

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